{"success":true,"data":{"article":{"id":"5e76c524-33bf-4bb0-98ce-e6535896ca96","tenantId":"24d36b23-55e5-48a5-a4a2-7f0a9be9467c","projectId":null,"categoryId":"a06608b5-f44e-4bb1-bef5-e8dee6c1d76a","slug":"inviting-your-team","title":"Inviting your team","excerpt":"Add agents and managers to your workspace so they can start responding to chats.","bodyJson":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.","type":"text"}]},{"type":"paragraph","content":[{"text":"Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","type":"text"}]}]},"bodyHtml":"<p>You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.</p><p>Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.</p>","bodyPlain":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password. Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","language":"en","status":"published","featured":false,"coverImageUrl":null,"tags":[],"seoTitle":null,"seoDescription":null,"metaJson":null,"authorId":"356f7d36-0da0-4757-9110-157b7fb4336c","lastEditedById":"356f7d36-0da0-4757-9110-157b7fb4336c","publishedAt":"2026-09-04T11:26:46.637Z","archivedAt":null,"viewCount":0,"helpfulCount":0,"notHelpfulCount":0,"createdAt":"2026-09-04T11:26:46.638Z","updatedAt":"2026-09-04T11:26:46.638Z"},"related":[{"id":"592d4dea-1662-4217-a6fd-ed77a99628cb","slug":"setting-up-your-chat-widget","title":"Setting up your chat widget","excerpt":"Install the Telechat widget on your website in a few minutes.","publishedAt":"2026-09-04T11:26:46.644Z"}]}}