{"success":true,"data":{"article":{"id":"40f4b52f-6c98-4fba-bbe9-beae63ac6a67","tenantId":"d17c2b75-be31-439a-adf6-b4b20eb2093e","projectId":null,"categoryId":"6d01903c-a49a-4403-b46d-5de4d465f5a4","slug":"inviting-your-team","title":"Inviting your team","excerpt":"Add agents and managers to your workspace so they can start responding to chats.","bodyJson":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.","type":"text"}]},{"type":"paragraph","content":[{"text":"Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","type":"text"}]}]},"bodyHtml":"<p>You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.</p><p>Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.</p>","bodyPlain":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password. Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","language":"en","status":"published","featured":false,"coverImageUrl":null,"tags":[],"seoTitle":null,"seoDescription":null,"metaJson":null,"authorId":"2e748d46-6ab2-48f0-97bc-abfa76626564","lastEditedById":"2e748d46-6ab2-48f0-97bc-abfa76626564","publishedAt":"2026-09-04T06:14:40.404Z","archivedAt":null,"viewCount":0,"helpfulCount":0,"notHelpfulCount":0,"createdAt":"2026-09-04T05:09:46.978Z","updatedAt":"2026-09-04T06:14:40.405Z"},"related":[{"id":"e3e3627a-bcaa-4f1d-ae6e-dc4d79ae9fad","slug":"setting-up-your-chat-widget","title":"Setting up your chat widget","excerpt":"Install the Telechat widget on your website in a few minutes.","publishedAt":"2026-09-04T06:14:40.411Z"}]}}