{"success":true,"data":{"article":{"id":"e55f16ca-7c1c-41ad-86e9-837912434fb5","tenantId":"8a837bd4-9f8a-401b-92fc-2176eb00e46e","projectId":null,"categoryId":"5a8d2172-9e69-49e6-8226-6d66fa5c2945","slug":"inviting-your-team","title":"Inviting your team","excerpt":"Add agents and managers to your workspace so they can start responding to chats.","bodyJson":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.","type":"text"}]},{"type":"paragraph","content":[{"text":"Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","type":"text"}]}]},"bodyHtml":"<p>You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.</p><p>Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.</p>","bodyPlain":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password. Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","language":"en","status":"published","featured":false,"coverImageUrl":null,"tags":[],"seoTitle":null,"seoDescription":null,"metaJson":null,"authorId":"0a1f3f56-d537-43a4-97d2-451ffa814866","lastEditedById":"0a1f3f56-d537-43a4-97d2-451ffa814866","publishedAt":"2026-07-31T18:18:02.979Z","archivedAt":null,"viewCount":0,"helpfulCount":0,"notHelpfulCount":0,"createdAt":"2026-07-31T18:09:52.478Z","updatedAt":"2026-07-31T18:18:02.980Z"},"related":[{"id":"143d0719-eb79-48fd-9a60-5d7e21107003","slug":"setting-up-your-chat-widget","title":"Setting up your chat widget","excerpt":"Install the Telechat widget on your website in a few minutes.","publishedAt":"2026-07-31T18:18:02.985Z"}]}}