{"success":true,"data":{"article":{"id":"badfc514-423f-4d42-bfe8-54043cbe69a1","tenantId":"62593f10-4e2b-4d8e-8a9d-aa70726b9469","projectId":null,"categoryId":"b5544880-fb60-44ac-9bea-7e71b055f763","slug":"inviting-your-team","title":"Inviting your team","excerpt":"Add agents and managers to your workspace so they can start responding to chats.","bodyJson":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.","type":"text"}]},{"type":"paragraph","content":[{"text":"Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","type":"text"}]}]},"bodyHtml":"<p>You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password.</p><p>Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.</p>","bodyPlain":"You can invite teammates to your Telechat workspace from Settings &rarr; Team. Enter their email address and choose a role — Agent, Manager, or Admin — and they will receive an invite email with a link to set their password. Agents can respond to chats assigned to them. Managers can additionally view team performance and manage queues. Admins have full access to workspace settings.","language":"en","status":"published","featured":false,"coverImageUrl":null,"tags":[],"seoTitle":null,"seoDescription":null,"metaJson":null,"authorId":"5f9a9cea-bf97-422b-a887-1f43b1483cc5","lastEditedById":"5f9a9cea-bf97-422b-a887-1f43b1483cc5","publishedAt":"2026-09-05T05:34:32.794Z","archivedAt":null,"viewCount":0,"helpfulCount":0,"notHelpfulCount":0,"createdAt":"2026-09-05T05:34:32.795Z","updatedAt":"2026-09-05T05:34:32.795Z"},"related":[{"id":"899ce28b-6d03-4216-9f76-a4773fbfa048","slug":"setting-up-your-chat-widget","title":"Setting up your chat widget","excerpt":"Install the Telechat widget on your website in a few minutes.","publishedAt":"2026-09-05T05:34:32.815Z"}]}}